ON GROUP STUDY AND LEADERSHIP PROJECTS

• It's the final evening of our Estonia, Latvia and Lithuania study tour. In short it is the best one I have been on. The number and breadth of agriculture site visits mean that we have an excellent sense of the range of operation size, types of crops and production methods. The farmers and business owners we met were engaging, welcoming, professional and well prepared. We were impressed and grateful for the time they spent with us and the many thoughtful gifts we received. Government officials kindly treated us with respect answering our many questions and, in turn, asking us about Ontario/Canadian agriculture. Cultural village tours, museums, music, and historical stops helped us have context for why people of the Baltics are innovative determined, entrepreneurs. The food was delicious, we were never hungry, coffee was a treat. Edvinas, you are a warm, patient, pleasant and knowledgeable tour guide, thank you for your excellent service including a special visit with your family. Please share with you wife and sons that we appreciate their hospitality. Also to "Igor", he is a magician bus driver that kept us safe and on time. Thank you all for a very special experience!
  G.F, Guelph, Ontario - February 2025
• We appreciate the time and effort you put into a quality Scotland experience for our group! It really was exceptional. You guys are awesome.
  L. G., Athens, Georgia - June 2024
• Thank you so much, Kendra - you are such a pleasure to work with and very good at what you do!
  J.L., Manhattan, Kansas - December 2023
• Thank you Scott! Your guidance and help are so very appreciated. I can’t say it enough.
  D.W., Monterey, California – November 2023
• It was an awesome trip. Well organized, with many diverse visits and Mathilde and our bus driver were super! A little slow at the end, which might be good given the energy left in the group. Not a single visit that I wouldn’t recommend again.
  W.S., Lexington, Kentucky - May 2023
• Thank you so much for the outstanding travel arrangements in D.C./Alexandria, VA and Gettysburg. Perfect locations and excellent service!
  J.H., Rapid City, South Dakota - March 2022
• I have utilized the services of Frederick Travel for the past 12 years for both international and domestic travel. I completely endorse the outstanding services provided by Scott Allen and his team in providing an amazing transformational travel experience for each of my LEAD classes while meeting the objectives of our travel seminars. Thank you Scott and Kendra!
  T.H., Lincoln, Nebraska - January 2022
• I recently escorted an agricultural study tour for 22 adults to Costa Rica in early January 2022. With some severe winter weather and airline staff shortages causing a few air travel delays – on top of all the pandemic-related concerns and policies – there were a few hiccups related to our travel. But Scott at Frederick Travel Waterloo (and his in-country service provider) were on top of things and quickly resolved any changes that needed to be made to ensure our group got to where we needed to be. And all of our services in country were outstanding: guide, driver, hotel accommodations, meals and tours were all very good. Costa Rica has taken pandemic safety precautions very seriously, yet still provides a very welcoming atmosphere to their guests. This was our first international travel experience in two years, and the group was very happy with the experience.
  L.V. Ithaca, New York - January 2022
• I’ve been so grateful to have your wise counsel and vast experiences to draw upon regarding our international travel. Scott, it’s been a pleasure working with you the past 10+ years on our international study tour locations and itineraries!! You’ve provided life changing experiences for our participants and myself in the different countries we’ve traveled to! And…you’ve always handled any issue that came up so professionally and quickly for which I’ll be forever grateful.
  M.H. Fargo, North Dakota - July 2021
• Mathilde and Marco were excellent and exhibited great flexibility and amazing hospitality. We feel lucky to have traveled with them. When an agenda item fell through Mathilde was able to seamlessly arrange for another activity that added great value to the experience. I cannot commend them enough. We also appreciate you and Christina for your tremendous support, responsiveness, and willingness to answer any questions. Overall, communications were clear, concise, and warm. Thank you for such amazing customer service.
  E.S., Little Rock, Arkansas - October 2019
• From beginning to end, Scott Allen’s work arranging International Study Seminars for the Washington AgForestry Leadership Program has been outstanding. Scott is thorough, knowledgeable and has tremendous contacts throughout the world. He is an excellent listener and his attention to detail makes travel once we are in country exceptional. Safety, an important consideration in a changing world, is always in the forefront of planning with Scott. AgForestry participants have had many thought-provoking international travel experiences based on his expertise. Scott Allen is definitely a 5 Star travel agent!
  D. M. Spokane Valley, Washington - April 2018

ON GROUP BOOKINGS

• Scott. The tour is going brilliantly. My anxiety swept away. The meet ups at the airports works well. The hikes have taxed a few but they accepted this as all are compensated with incredible views. Food is ample. Accommodation great. On to Palermo tomorrow.
  Charles, Kitchener, Ontario - April 2025
• Thank you again for all your assistance with the various issues we had during our travel. It is a comfort to know that we have a reliable and responsive partner. Much appreciation to you and Kendra!
  J.H., Sioux Falls, South Dakota - February 2025
• Hey Kendra, thanks so much for all of your help once again for our Commodity Classic event. We had another fantastic trip. The concerts and rodeo were absolutely fantastic! I wanted to also pass along that both Carol and Michele has lots of great things to say about you. They have really enjoyed working with you again this year. Thanks!
  B. L., Belmont, Ontario - March 2024
• This was one of the best tours that I have been on, with or without Charles. The hikes were challenging and very interesting and the guides were all excellent. The hotels were very good with the final two being of exceptional quality. I really cannot think of any suggestions for improvement and I l look for to my next adventure with Charles. Thank you for organizing such a wonderful trip.
  Dave, Kitchener, Ontario - October 2023
• I want to thank you for the well organized and very interesting trip, it was very enjoyable. I liked all the hotels you booked and I ended up getting good rooms in all of them in spite of being a single. I would also like to thank you for arranging all the flight legs with a window seat for me. I know this was a challenge with Icelandair procedures but made the travel part much more enjoyable.
  Marc, Guelph, Ontario – October 2023
• Hope this email finds you well! Before I get to my request I just want to say Kendra has been AMAZING in helping us plan our group trip to Punta Cana and we are beyond satisfied with the work she has done! I don't think this trip would be happening if it wasn't for her, because we were about to call it quits on the whole idea before connecting with your travel company! So glad we found you guys!
  Natasha, Kitchener, Ontario - September 2023
• We are having a wonderful time. The itinerary for these first two days has been beautiful. Our guide Paul is excellent. His knowledge of the history, history, geography and culture has been greatly appreciated. And, thanks to your recommendation several of us descended on the soup in a bread bowl restaurant. Excellent! Weather is sunny and so are our dispositions THANKS to your hard work creating the trip.
  John & Judy, Fergus, Ontario - September 2023
• Oh my goodness. Thanks so much to you and Kendra not only for the wonderful tour that you have arranged but also for arranging for our last minute passenger requests. We are so very grateful for your over and above efforts for us and our motley crew of travellers. The enthusiasm for our trips from our regulars and their enthusiasm to encourage their friends to join us is testimony to the great work that you do.
  John & Judy, Fergus, Ontario - March 2023
• Well I finally had the chance to sit down at my computer and respond to emails. The planning and execution of this trip was beyond superb. The accommodation were excellent with very friendly helpful staff. This was my first time traveling utilizing your services and you really do follow your motto of "Pack your bag and we will do the rest" .
  Joyce, Paris, Ontario - November 2022
• We can’t thank you enough for all that you have done to set it all up for us and the extra efforts that you have made to monitor the situation. You have gone over and above in providing us with the information that we have needed to make our decision. The success of our many trips and loyal following of our travelling friends are a testimony to your skills and exemplary client service. We are all grateful and look forward to (travel) and beyond in the years to come.
  John & Judy, Fergus, Ontario - June 2021

ON SPORT TEAM SERVICES

• Thank you for your extremely efficient service and assistance in getting our national teams to their world championship destinations! Very much appreciated.
  Curling Canada – February 2018
• We sincerely appreciate the services you provide to our various national teams (and their entourage!) traveling the world… planes, trains, automobiles, hotels… you do it all and so very efficiently! I value our working relationship and look forward to working with you again next season! Next up will be our national mixed team traveling to Russia in October.
  L. D., Orleans, Ontario - April 2016

ON INDIVIDUAL TRAVEL PLANNING

• You are the most amazing travel agent ever!! Our first hotel Villa Casagrande was nothing short of spectacular. You definitely need to suggest that hotel to your clients who are planning to visit Florence. I’ll write you an e-mail with more details when we are home, but we just got into our second hotel, Hotel du Lac and we are blown away! We are sitting out on the terrace right now having a drink and a cookie and watching all the action below us. We can’t wait to start exploring tomorrow. Just wanted to touch base and thank you for all you’ve done for us. This trip is a dream come true!
  Michelle & John, Stratford - September 2025
• We’re home safely and just wanted to say a huge thank you for all the work you put into planning our Vietnam and Thailand trip. Everything ran so smoothly and felt incredibly well thought out—we truly couldn’t have asked for a better experience! All of our excursions and transfers went off without a hitch. Thank you again for organizing such a seamless and memorable adventure—we’re already dreaming of our next trip!
  Taylor & Chelsea, Guelph - July 2025
• Can I just express how freaking easy this was and I seriously wonder why I ever didn't use a travel agent before. Hours and hours of my life saved AND ITS BETTER/CHEAPER.
  Laurie, Kitchener - June 2025
• I just wanted to send a quick note with my feedback from our trip to the Dominican. It was a wonderful trip, and we had an incredible time! Thank you for making it so seamless. You are absolutely the best!! I appreciate you!
  Michelle, Stratford - May 2025
• Scott, you are amazing! SO good at what you do….thank you!!
  Cathy, Gananoque - April 2025
• Bruce and I had a wonderful holiday. We talked about what great help you provided and how quickly you responded to any concerns or requests for help. The Anker Hotel was a great location, had friendly welcoming staff, amazing breakfasts and clean comfortable rooms. Venabu was lovely. The skiing offered many choices of interesting easier trails, a good choice of difficulty levels, beautiful scenery and top notch meals. The family running it and staff were warm, calm and offered great service.
  Bruce & Christina, Toronto - March 2025
• Our trip was fantastic from beginning to end! Your expertly curated travel plans fell into place without a hitch. Flights and accommodations were great! We had a blast in Munich and we have all fallen in love with Iceland! What a beautiful country! Thanks a million for everything! We’ll definitely be in touch when the travel bug strikes again!
  Deb & Percy, Guelph - August 2024
• It was a pleasure to work with Kendra in arranging my trip to KW. I was impressed by her speedy response and efficient work. From wondering "how do I get there with an AC strike looming" to having a choice of options and confirmation numbers shortly thereafter left me pleasantly surprised. Kudos to you and your staff.
  Lin, Winnipeg - August 2024
• I received the packet you sent with all the Information. There's a reason why one deals with professionals in each field. Your service has been Exceptional and Professional on all levels. I have looked over the packet briefly and will go over it with my granddaughter more tomorrow. Couldn't have made this outstanding adventure without you. FOLLOW UP... We have just returned from 9 days of travel to Scotland. My agent was Scott Allen. In order to meet all our requirements, I contacted Frederick Travel early and gave us 2 months to plan our trip. Scott worked tirelessly back and forth with me in order that our journey went well. He made suggestions, I made suggestions and we had a wonderful time. He took care of the airlines, hotels, guided bus tours, hop-on+off, train, castles, palaces and more; prepaid entry everywhere saved loads of time. Suggested we convert our dollars to make dining and shopping easier. Gave tips, mailed our itinerary and reminded me of last minute items that may come up. In our busy world, I would not have had such a memorable trip without the help of Scott. Travel agencies are still the way to go.
  Debra, Las Vegas, NV - March 2024
• I appreciate you getting back to me so late on a Friday afternoon and then checking in again on a Saturday! We couldn’t have asked for better arrangements and service. Our family vacation was awesome! Thanks so much for everything.
  Alanna & Gerry - March 2023
• Ireland was all we expected and more, we came away from the visit with enhanced feelings about the country, the people were friendly and welcoming, and the land picturesque. Overflowing with history, we couldn’t help coming away with some deeper perspective. The itinerary ran smoothly and without a hitch – we have you to thank for that, keep using the same contacts you are because it’s working well. We're grateful. Although this was our trip of a lifetime, a return to Ireland is not to be ruled out. While the Trad on the Prom was fantastic, we had hoped to see more traditional dance – I guess we expected to see more of this entrenched in their culture/routines. I think there is a national dance competition that we’ll have to research more about and see where it goes from there. Thank-you for all you’ve done to make our trip so memorable.
  Scott & Annette - September 2019